21st-century workers use mobile phones, either their own, or one provided by their company.
The convenience of being mobile sounds fantastic, but there are downsides. Some employees either don’t always feel comfortable divulging a personal mobile phone number to colleagues and co-workers as their work number due to privacy or confidentiality reasons, or they simply don’t like carrying around two mobile phones.
Enter the ‘softphone’ – or, a phone line/number that works as an app on your Android mobile or iPhone that enables you to dial extensions and use your work number presented to caller ID – just as if you’re in the office ‘chained’ to your regular desk phone.
iOS and Android Apps
Using ReachUC to receive calls is just like using your mobile phone.
Incoming voice calls or texts will appear on your device lock screen or notification bar just like a cellular call.
Easily make calls directly with clicking to call!