Package Detail Comparison

Concierge Services

FeatureBasic PackagePro PackageAdvanced Package
US Based Account Rep & Technical Support Yes Yes Yes
Phone Number Transfer $25 ea. $25 ea. $25 ea.
Concierge Onboarding - Yes Yes
Custom Greeting (IVR) Script Writing & Recording - - Yes
Custom Greeting Programming & Changes - - Yes

Calling Features

FeatureBasic PackagePro PackageAdvanced Package
iOS / Android App Yes Yes Yes
SMS & Desktop Softphone App - Yes Yes
Microsoft Teams Integration Add-On Add-On Add-On
Click to Call & Outlook Integration Add-On Yes Yes
Web Reception / Agent Dashboard - Yes Yes
Dedicated Local Phone Number Yes Yes Yes
In / Out US Calling (Minutes) 500 Unlimited Unlimited
Caller ID / CNAM / Call Waiting Yes Yes Yes
Call Presence / Busy Status (BLF) Yes Yes Yes
Call Features (Block, Forward, Hunt Groups, Transfer, etc.) Yes Yes Yes
Custom Menu Greetings (IVR) & Hold Music Yes Yes Yes
Call Recording (Storage Extra) - Add-On Yes
Voicemail to Email Yes Yes Yes
Conference Bridge / Call Parking Yes Yes Yes
Online Fax Portal Yes Yes Yes
CRM System Integration: Microsoft, Connectwise, Zoho, Teams, - Add-On Yes

Business Texting (SMS) & MMS

FeatureBasic PackagePro PackageAdvanced Package
Texting (SMS) - 400 Msgs 750 Msgs
Picture & Multimedia (MMS) - 100 Msgs 250 Msgs
Marketing Campaigns (Blast, Drip, etc.) - Add-On Add-On
CloudMessage Portal Add-On Add-On Yes
CloudMessage Pro Portal - Add-On Add-On

Add-On Components

FeatureBasicProAdvanced
Hardware Fax Adapter (Additional Fee) Yes Yes Yes
Per SMS Fee - $.011 / Msg. $.009 / Msg.
Per MMS Fee - $.019 $.017
General SMS / MMS Campaign - $3.00 $2.50
Marketing SMS / MMS Campaign - $12.00 $11.00
Enable Additional Phone Number SMS - $1.25 / mo. $1.00 /mo.
One Time SMS Campaign Registration - $60.00 / ea. $55.00 / ea.
Cloud Messaging Pro (Campaign Management) - $60.00 /mo. $55.00 /mo.
Phone Menu Prompt Script Writing $35.00 (500 Words) $35.00 (500 Words) $35.00 (500 Words)
ReachUC Pro (SMS & Desktop License) $3.00 $2.75 $2.50
Additional Phone Number (DID) $1.00 /mo. $1.00 /mo. $1.00 /mo.
Volume Discounts & Custom Solutions Contact Us Contact Us Contact Us